SMS

Do you want to reach your customers via SMS – perhaps the most direct channel? Whether it’s for appointments, reminders, notifications – or even a payment link – SMS is an effective and efficient method.

Receiving and communicating via SMS used to be considered quite “private”. Today, this channel is essential in commercial, professional, and private contexts, but it should be used with a certain finesse.

SMS is perhaps the distribution channel that gets closest to the individual, and for this reason, it demands greater attention to design, message, and timing. However, SMS also has the strength of reaching the recipient in real-time without missing an important opportunity for an immediate response, a call to action. For example, making a donation to a charity, taking advantage of a loyalty club offer, or paying an invoice.

SMS often encourages immediate action.

Choosing the right channel at the right time and with the right message is more critical than ever. Never before have there been so many options, both in terms of distribution channels and timing.

Contact us at 21grams if you want to learn more about when and how SMS is the best communication channel. We’re also happy to tell you more about how you can combine SMS with other services, such as e-invoices, physical mail, e-archives, email, and digital mailboxes.

Three good reasons to choose 21grams

Precision. You reach the recipient exactly when you want, with messages that lead to immediate action.

Informative. With the help of 21grams’ extensive knowledge base and experience, we assist you every step of the way.

Simplicity. By choosing the right channel at the right time for your messages, you increase the likelihood of truly getting through.